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Insurance Claims

Procedures

At WrapJax LLC, we pride ourselves on providing top-quality vehicle wrapping services to our valued clients. Our commitment to excellence extends beyond the installation process, encompassing comprehensive support for our clients, including assistance with insurance claims. We understand that unforeseen incidents can occur, and we are dedicated to facilitating a seamless insurance claim process for our clients to minimize stress and inconvenience.

Procedure for Filing an Insurance Claim with WrapJax LLC:

  1. Initial Contact:

    • In the event of damage to your vehicle wrap or other property covered by your insurance, contact WrapJax upon receiving an insurance claim number, along with the insurance company and agency representing you with the claim.
    • Provide details of the incident, including the nature and extent of the damage, along with any relevant documentation, such as photographs or incident reports.
    • If the vehicle is available for a visual inspection, please contact us to schedule a time to review at one of our facilities.  *Unfortunately, we will not be able to “come to you” for the in-person visual inspection.
  2. Assessment and Documentation:

    • Upon receiving your claim request, WrapJax will conduct a thorough assessment of the damage to determine the necessary repairs or replacements of your wrap through photos provided by you or your insurance adjustor.  If a in-person inspection is possible, we may take our own photos of the damage.
    • We will assist you in documenting the damage and preparing the required information for submission to your insurance provider if required.
  3. Insurance Claim Submission:

    • WrapJax will provide documentation and repair estimates to be submitted your behalf to your insurance company.
    • WrapJax is unable to speak on your behalf with your insurance company or influence your claim in anyway beyond the scope of the costs to repair and/or replace your damaged wrap.
  4. Approval and Authorization:

    • Upon approval of your insurance claim, WrapJax will coordinate with you to schedule the repair or replacement services.
    • We will obtain any required authorization or approval from your insurance company before proceeding with the repair or replacement work.
  5. Repair and Replacement Services:

    • WrapJax will carry out the necessary repair or replacement services in accordance with the highest industry standards.
    • Our skilled technicians will ensure that your vehicle wrap or other property is restored to its original condition, providing you with the utmost satisfaction.
  6. Follow-Up and Satisfaction Guarantee:

    • After the repair or replacement process is complete, WrapJax will follow up with you to ensure that you are completely satisfied with the outcome.
    • We stand behind the quality of our workmanship and offer a satisfaction guarantee to all our clients.

Products and Services Offered by WrapJax LLC:

  • Vehicle Wrapping: We specialize in the installation of high-quality vinyl wraps for vehicles of all makes and models. Our skilled technicians utilize cutting-edge techniques and premium materials to achieve stunning results.
  • Wrap Maintenance: In addition to installation services, WrapJax LLC offers maintenance packages to keep your vehicle wrap looking its best for years to come. From regular cleaning to minor repairs, we have you covered.
  • Custom Design: Our team of design experts can create custom graphics and designs to personalize your vehicle wrap and make a lasting impression. Whether you’re promoting your business or expressing your individual style, we can bring your vision to life.

At WrapJax LLC, we are committed to exceeding our clients’ expectations and delivering exceptional results. Contact us today to experience the difference firsthand.